Privacy and Cookies Policy | Staples Capital

Who we are and how to contact us

Staples Capital Limited (“Staples”, “we”, “us”) are a data controller for the purposes of the Data Protection Laws (the Data Protection Act 1998, and from 25 May 2018 the General Data Protection Regulation). This means that we are responsible for, and control the processing of, your personal information.

If you have any question regarding our Privacy Policy or any other queries in relation to our status as a data controller in respect of your personal data, please contact us on: info@staplescapital.com or write to us: Staples Capital Limited, 20-22 Wenlock Road, London N1 7GU, United Kingdom.

Introduction
We want you to know that we respect the privacy of every individual whose personal information we collect and process, including individuals who visit our website at www.staplescapital.com website (the “Site”), complete our Online Contact Form and all other individuals with whom we communicate by other means. This Privacy Policy explains the steps we take to ensure information about you is kept secure and confidential, and how and for what purposes we use such information.

What information do we collect and how do we use it?
In summary, the personal information we collect may be used by us to pursue our legitimate business purposes.

We are the UK’s boutique management consultancy and the majority of the personal information relates to individuals in their professional capacity (such as name, business telephone number and business email address), which is provided to us in the course, and in connection with, our services. We may occasionally use external lead generation organisations to provide us with the contact details of people who may be interested in our services. Occasionally, we may come into possession of personal contact details, such as personal email address. In any event, we use such information only in connection with our normal business activities, i.e. providing our services.

We may also use your personal information to contact you to notify you about our services, events, news or articles we think may be of interest to you. You can always notify us that you no longer wish to receive such communications by by contacting us. If you receive any communications from us which are not connected with our business, please let us know.

We may also collect some personal information when you visit our Site, such as your IP address. When you visit our Site, we recognise only your domain name and not your e-mail address. We will see your e-mail address only if you fill out the Online Contact Form, send us an e-mail message or send us your email address.

If you provide personally identifiable information about yourself such as your name, address, telephone number by completing an Online Contact Form, by filling out a survey, by emailing us or otherwise by voluntarily telling us about yourself or your activities (including handing us your business card, making a connection with one of our directors or staff on LinkedIn etc.), we will collect, retain and use such information in accordance with this Privacy Policy, including to provide the information you have requested.

We do not collect any sensitive personal data.

We may collect information about you that is not personally identifiable, such as the type of Internet browser and operating system you use, or the domain name of the website or the advertisement from which you linked to the Site.

When you view the Site we may store some information on your computer. This information will be in the form of a “Cookie”. “Cookies” are small pieces of information that are stored on your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information, but they do enable us to tailor the Site or advertisement to reflect your interests and preferences. Most web browsers automatically accept cookies, but you can usually change your browser to prevent all Cookies or receive a warning before a Cookie is stored.

You can find more information about Cookies in our Cookies Policy – see below.

Lawful grounds for the processing of personal data
Under the Data Protection Laws we need a lawful basis to collect and use your personal data. The law allows for six lawful bases to process people’s personal data, and one of them allows personal data to be legally collected and used if it is necessary for a legitimate interest of the organisation – as long as it is fair and balanced and does not unduly impact the rights of individuals.

Due to the nature of our business and the size of our database, it is not practical for us to ask every individual for his/her consent. We have assessed our interests in carrying out our business activities and we have carefully considered the impact the collection and use of personal data could potentially have on individuals’ rights. Our database contains mainly data about individuals solely in their business capacity, which is used for the purposes of our normal business activities. Such activities are unlikely to affect the fundamental rights and freedoms of individuals concerned. We have therefore concluded that the most appropriate lawful ground for the processing of your personal information is our legitimate interest in maintaining our business database, and promoting, running and managing our business.

If you are our client, or we are in other contractual relationship with you, we may rely on our right to process your personal information in connection with the performance of such contract.

Security and Disclosure
All information you provide to us is stored on our secure servers located in the United Kingdom. The data we collect may be transferred to, and stored at, a destination outside the United Kingdom. It may also be processed by staff operating outside the United Kingdom who work for us or for one of our suppliers. We will take the necessary steps to ensure that your data is treated securely and that any such transfer outside the United Kingdom is in accordance with the Data Protection Laws.

Keeping personal information secure is very important to us and we take appropriate precautions to protect against the loss, misuse and alteration of personal information. However, no data transmission over the internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which is sent via the internet.

We may disclose your personal information to any of our group companies, to our suppliers, agents or representatives or to other users for the purposes associated with our legitimate interests (see above). We may also disclose your personal information to third parties where this is necessary in connection with the services we provide or our legitimate interests. If our services are provided in conjunction with, or by involvement of third parties, such third parties may need to have your personal information in order to fulfil your request.

We do not sell, trade or rent personal information to third parties.

Retention periods
We collect and store personal information for the purpose of maintaining our business database and conducting our business. As such, we will only retain your personal data for as long as we believe it is up-to-date, i.e. as long as we are aware it is associated with a business that is included in our database. If we learn that you are no longer involved with a business that is in our database, we will remove your data from our records, or update it accordingly.

Your rights
You have the following rights:
• right of access to personal data that we process about you, which includes the right to obtain confirmation as to whether or not we process any of your personal data and if this is the case, you have the right to request a copy of your personal data, and the details of our processing of your personal data;
• to require us to correct any inaccuracies in your data;
• to object to our processing of your personal data (including for direct marketing purposes) or to withdraw your consent if you have previously given us your consent;
• in certain circumstances you may have the right to request erasure of your personal data (often referred to as the “right to be forgotten”), for example if we no longer have any legal ground for processing your personal data, e.g. we no longer need it for our legitimate interests (as set out above);
• instead of erasure, you can request restriction of processing of your personal data (i.e. limit the use of your data by us), for example when the accuracy of your data is being verified by us, or if we no longer need your data for our legitimate interests but we need to hold some of it for the purpose of legal proceedings; and

If you wish to exercise any of the above rights, you should:

• put your request in writing and email it to us at info@staplescapital.com;
• include proof of your identity and address (e.g. a copy of your driving licence or passport, and a recent utility or credit card bill). This is to allow us to verify your identity and prevent disclosure to unauthorised third parties; and
• provide the details of the request that you are making, for example by specifying the personal data you want to access, the information that is incorrect and the information with which it should be replaced.
If you have any concerns or complaints about our privacy activities, you can contact us on info@staplescapital.com. You can also contact the Information Commissioner’s Office on 0303 123 1113.

Changes to this Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on this page.

COOKIES POLICY

What Are Cookies?
Like the vast majority of other websites, we use ‘cookies’ in order to provide you with the best possible experience when you visit our Site. Cookies are small text files that are stored on your computer when you visit a web page. They can have many purposes, and among other things may be used to store your preferences, keep you logged into a website, or to collect visitor statistics – e.g. finding out how many users viewed the site and the pages they accessed.

Cookies may be stored by the website you are visiting, or by third parties who provide content that is embedded upon the site – such as YouTube videos. Some cookies are deleted automatically when you close your browser, others remain for longer periods – e.g. to retain any website preferences you have set on previous occasions.

By visiting our Site you consent to cookies being stored on your computer or device. If you wish, you can disable cookies via your browser settings, however some website functionality may not work as expected.

What Cookies are Used on our Site?
Below are more details about the cookies that are stored when you visit the Staples Capital Limited website. These are broken down into the 4 separate categories proposed by the International Chamber of Commerce (ICC).

Strictly Necessary Cookies
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. These cookies may be used to keep track of the current user’s session – for example to provide specific functionality to certain visitors, such as logged in users. Some parts of the website may not function correctly if these cookies are not stored.

Performance Cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

We may use Google Analytics to collect general statistics about website users – such as the number of visitors, most popular pages accessed, typical time spent on the site, broad geographic location of users, details of any errors experienced etc. In turn, this data is used by us to improve the website – e.g. to improve the site navigation or to create new content that is likely to be popular with visitors.

Functionality Cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. These cookies are stored if you leave a comment on our blog. This is purely for the purposes of storing your name, email address, and URL so that you do not have to re-enter them on future occasions. They are not used for any other purpose.

Targeting or Advertising Cookies
These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

No ‘targeting or advertising’ cookies will be stored by us when a user visits this website.

How can I prevent cookies from being stored ?
If you wish, you can set up your web browser (e.g. Internet Explorer, Mozilla Firefox, Google Chrome etc.) to prevent cookies from being stored when you visit a website. Depending on the browser you are using, you can choose just to prevent specific websites from setting cookies, or alternatively prevent all websites from storing cookies. You may also be able to control the types of cookies that can be stored and delete any existing cookies that have been stored already. Please be aware that if you choose to do this, some functionality on this website may not work as expected.

In addition, if you wish to opt out of statistics being collected by Google Analytics, you can download a plugin provided by Google. To opt out of cookies being set by any third parties for online behavioural advertising, please visit: Your Online Choices (UK)

Please note that we do not have control over any cookies set by third party services. Therefore the cookies stored by these services may vary and may change over time. If you would like to find out more about cookies set by these services and how to manage them, you are encouraged to view the privacy policies for these services.

Further Sources of Information
If you would like further information about cookies, please see the sources of information below:
• All About Cookies
• AboutCookies.org
• Information Commissioner’s Office Cookie Advice
• Wikipedia Article About Cookies

how can we help you ?